Phishing is a scam that uses email to deceive you into disclosing personal information. Criminals send thousands of e-mails hoping to trick some into falling for their scam. The email may appear to come from BestBank, but it does not. It may sound urgent and warn you to update or verify your bank information by clicking on the link contained in the email. The linked website and email are fraudulent but may look like a legitimate site and even display the logo.