Steps To Take If You Are A Victim of Identity Theft:

1.) File a police report:

Get a copy of the report or a case number. It's your proof of the crime when dealing with creditors holding the fraudulent accounts. If phishing or other online fraud, contact BestBank immediately at 1-800-235-4636.

2.) Have a "fraud alert" placed on your file so new credit cannot be given without your approval.

Each credit bureau automatically alerts the other two. Request and review your credit report carefully. You are entitled to one free credit report from each bureau every 12 months.

3.) Call one of the three major credit bureaus:


P.O. Box 740241
Atlanta, GA 30374


PO Box 9554
Allen, TX 75013
(888) 397-3742

TransUnion LLC

P.O. Box 1000
Chester, PA 19022
(800) 888-4213

4.) Notify the companies that hold fraudulent accounts in your name and close them.

Use the Federal Trade Commission's ID-theft affidavit to simplify your dealings with companies holding the fraudulent accounts.

5.) Change all of your passwords.

Add passwords to accounts that don't have them. Don't use passwords that can tie back to you such as your mother's maiden name or a pet's name. If you have questions, please visit your nearest branch or contact us at 1-800-235-4636 for assistance.

Stay in the Loop

Sign up to receive our newsletter with important BestBank updates, financial tips and the latest products and services available.

Experiencing any of These?

Car Troubles
Low Credit Score
New House
New Job

Need more help? Contact us for more information.

Call Us: 800-235-4636 (INFO) • Email usFIND A BRANCH

You are leaving BestBank

By clicking Continue, you will be taken to a website that is not affiliated with BestBank. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of BestBank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of BestBank.

Continue to External Site

Account Signup

Would you like to open a savings account as well?

If you would like to apply for both a Savings and Checking account please click on the Checking Account "Apply Now" button first and you will be presented with a option to add a Savings Account.